Operator Insights
This is a collection of my experiences as a founder and operator. Everything I am describing here comes from firsthand experience, not from theory or abstract management models. Hard earned experience from being in the trenches with the team to pulling the levers on top.
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Why Owners Need to Get in the Trenches
by Joseph Mas Understanding a System Requires Being Inside It As an owner your job is to work on the business, not in the business. But that only works if you fully understand how everything inside the business actually operates. To truly understand a system, you have to step away from the levers at the Read more